FAQ

Q: How do I care for the succulent arrangements after received?

A: The succulent cuttings are attached to the arrangement using adhesive glue in the moss that is covering the dirt in the planter box. As the succulents start to grow in the moss, they may became loose. If this happens, apply either basic white glue, hot glue, or tacky glue at the base of the cutting to secure it back in place. 


Q: How do I keep the succulent alive at it's best condition?

A: To keep the succulent alive, mist with a spray bottle every couple of days. If the succulents look wilted or are slowly starting to die, replanting can be an option.


Q: What is the return policy?

A: There is NO RETURN POLICY. If there is an issue with the selected purchase, please don't hesitate to reach me at my email, insucculentlove@gmail.com, and I'll be happy to help you with any concern or issue. 


Q: How long will it take to receive my purchase?

A: Please allow 1-2 weeks to fully process the order. Once the order is processed, allow up to 3 days for shipment. If you need an order shipped at short notice, please contact us for a $20 rush fee. Due to the holidays, some orders may take up to 3 weeks to be processed for shipment. Please be patient with our small business, and we will fulfill your order!